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Policy on Payment, Withdrawals, Cancellations, and Refunds
Each student must fill out a registration form yearly. A yearly fee, per student/siblings, is required at time of registration; this fee is not refundable or transferable.
All tuition and all other fees must be paid in full before first class can be schedule. All credit must be used within four months after payment or you will lose your credit.
Group Classes: There are no make-ups for group classes that a student misses. There are no prorates or refunds after class begins. Non-attendance does not constitute withdrawal. You will have to submit a Withdrawal form to stop new invoices 4 weeks days prior to the last day of attendance.
Private Classes Only: Rescheduling for a lesson must be received by the instructor and/or CBG representative a minimum of twenty-four (24) hours prior to class time or for classes schedule on Mondays, by 3:00 P.M. on Friday. Further, when the student/Responsible party gives less notice than the previously stated or who no-show for a lesson, AGREES TO PAY FOR MISSED LESSON IN FULL.
FOR CAMP PROGRAMS: All students registering for a Camp Program are required to pay a nonrefundable deposit, with the remaining balance due at least two weeks prior to the starting date. If the balance is not paid on time CBG cannot guarantee reservation for your child as we will consider him/her to have dropped out from the program. Two weeks before the first day of class you will receive a welcome/enrollment packet. This packet includes consent forms for various camp activities and an emergency contact form. Your child will not be admitted in class without completed forms. This packet will be sent to you in the form of an email. If class is cancelled due to inclement weather there will be no refunds or rescheduling. Camp might be cancel if the group does not have enough students. If you wish to withdraw from the Camp, you can do it if you notify CBG at least two weeks before the first day of classes. Withdrawal on or after the first day of class does not relieve the student/responsible party from liability for tuition or other fees. There will be no refunds after class started.
Withdrawal for students who have registered, made payment, and who subsequently notify CBG one week before the first day of classes are eligible for a full refund on tuition only, minus a $30 cancelation fee. There will be NO refunds on the registration or the material fees. All refunds will be made by check only, check will be sent by mail to the address above forty (45) days after receiving the withdrawal form. If you paid with a credit/debit card and wish to receive their refund through the same card, CBG will charge a 5% convenience fee. If you have an international card the convenience fee will be 7.5%. Students who prefer to keep their payment as a credit to be used in the future MUST USE IT WITHIN SIXTY (60) DAYS of the date the credit was issued, at the end of this period the money will NOT be refunded and credit will be lost.
CBG may cancel or reschedule a class at its discretion, and if it does, will use reasonable efforts to notify you at least one week in advance. You will not be charged for the cancellation or rescheduling. Refunds for cancelations will be issued by check 15 business days after the cancellation. CBG is not liable for travel or accommodation costs incurred by students in the event of a cancellation.
In the event of inclement weather we will make every effort to make an announcement about class cancellation as quickly as possible. For group classes, we'll make every effort to make up the missed class only as the availability of classroom and instructor allows it, but there will be no refunds in any instance.
Crossing Borders Group reserves the right to apply a $15 late fee per month to any account more than ten (10) business days past due.
I hereby authorize Crossing Borders to electronically debit my bank account for the amount of any Non-Sufficient-Funds transaction plus a $35 NSF fee for each item returned unpaid by a financial institution.
There will be a $50.00 fee for each chargeback or bounced check awarded to Crossing Borders by the financial institution after the investigation.
In case of dispute, the English-language version of this registration form shall prevail.
I Accept the above payment agreement
Medical Release and Waiver of Liability
I know of no mental or physical problems, which might affect the ability of the individual named herein to safely participate in this program. I am responsible for notifying Crossing Borders of any changes in the participant's health or physical/mental condition, which might affect his or her ability to safely participate in any programs in which he or she is enrolled.
I hereby authorize the directors of Crossing Borders to act on their best judgment in any apparent emergency requiring medical attention for myself or the participant named above.
I hereby waive, release, and indemnify Crossing Borders staff and facility location of all legal and financial responsibility in the event of any injury to myself or the participant named herein. I waive and release Crossing Borders from and against any and all claims, actions, causes of action, damages, costs, liabilities, and expense of judgments (including attorney's fees and court costs) arising out of participation in this program.
I hereby execute this Waiver & Release form to induce Crossing Borders to permit me to participate in this program.
I Accept the above medical release and liability waiver
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